Shipping policy

We ship to all provinces and territories in Canada and the Continental United States of America (custom fees may be applicable).

Rates vary per region & preferred shipping service to be selected at checkout.

All shipping and handling charges will be applied to your purchase at the time of checkout.

For residents of Canada, the applicable sales tax will be charged on selected items & depending on province or territory of residence

  • Prince Edward Island, Nova Scotia, New Brunswick, Newfoundland and Labrador 15%
  • Ontario 13%
  • Quebec 14.975%
  • Manitoba 12%
  • British Columbia 12%
  • Saskatchewan 11%
  • Alberta, Northwest Territories, Nunavut, Yukon 5%
RetailCouncil.org

Residents of the United States of America will not be charged sales tax.

We are not responsible for any customs or duties that may arise from shipping outside of Canada. Customs and duties are the sole responsibility of the buyer.

Please allow 24-48h business days for the processing and shipping of your order. You will be e-mailed a tracking number once your order has been processed and shipped. A signature is required upon receipt of goods for delivery confirmation in Canada.

Insurance and Tracking Your Order

Insurance and tracking are included in the shipping and handling charges. Your tracking number will be e-mailed to you once your order has been shipped — please ensure that the e-mail you have provided us is valid. Please track your package via Canada Post, UPS or the United States Postal Service (USPS) for packages that have entered the United States; follow the instructions given on their respective homepages.